Terms of Service

Last updated: August 25, 2026.

Prices shown on UpTime Quick are starting prices unless a fixed scope is explicitly stated. Final pricing can change based on complexity, access requirements, urgency, licensing, third-party dependencies, hardware, data volume or work outside the starter scope.

Remote services

Services are primarily delivered remotely. Customers are responsible for providing lawful authorization and the access required to perform agreed work.

Third-party costs

Software licenses, cloud usage, AI/API usage, domain fees, hosting, hardware and third-party subscriptions are separate unless explicitly included in writing.

Emergency work

Priority or same-day service is subject to availability and technical dependencies. Some incidents may require third-party action, replacement hardware or on-site work.

Data and backups

Customers remain responsible for maintaining appropriate backups. When changes carry material risk, UpTime Quick may require or recommend a backup before proceeding.

Scope changes

Additional work outside the agreed scope is confirmed before it is performed whenever practical.